Conditions of use
We do not stock every variation of every item, all the time. If you want to be sure that the product you require is currently in stock, please call us.
We accept Visa and MasterCard.If you do not wish to pay online, you may send your card information via phone, fax or by post.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, if this is the case you will be contacted first
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within you are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any items which are returned for refund or exchange are to be sent back in a new, undamaged and unused condition and with original packing intact, along with all receipts and a note of why they are being returned.